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Practical thinking on communications strategy, stakeholder engagement, crisis management, and the challenges that define our sectors.
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Crisis CommunicationsA Cyberattack on a Water Utility Is Also a Public-Information Emergency
The recent attacks on water and wastewater systems are a reminder that incident response cannot stop at the control room. Utilities need a plan for what customers, elected officials, employees, and reporters need to hear next.
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The Water Bill Is Coming. Is Your Utility Ready to Explain It?
A new Stanford study says climate change could double water bills in some American cities. For utilities, that's not just a financial challenge — it's a communications crisis waiting to happen.
When AI Infrastructure Meets Water Constraints: A Public Affairs Challenge Worth Getting Right
The data center water disputes in Georgia and Arizona are a preview of a much larger conversation — and every party at the table has something to gain from getting the communications right.
Sigler Communications Expands Team with Hire of Senior Consultant Patrice Quintero
Patrice Quintero joins Sigler as a Senior Consultant, bringing more than 20 years of experience across public affairs, strategic communications, stakeholder engagement, and complex project support in Colorado and the West.
Data Centers Are Reshaping the West. Here's What That Requires.
The buildout of AI infrastructure across the American West is moving faster than the communications strategies meant to support it. The communities where these facilities are being built have real questions about water, power, and jobs. Here's what getting it right looks like.
The five communications mistakes that derail water infrastructure projects — and how to avoid them.
After three decades of guiding water projects through permitting, construction, and operations, we've seen the same communications failures repeat themselves. Here's what they are, and what to do instead.
When the story breaks before you're ready: a framework for rapid response.
The first 24 hours of a crisis are the most consequential. Here's how to structure your response when the situation is moving faster than your plan.
Public involvement that actually works: moving beyond compliance to genuine community support.
Most public involvement programs are designed to satisfy regulatory requirements. The best ones are designed to build genuine community support. There's a significant difference.
Risk communication at Superfund sites: why the science is never enough.
Technical accuracy is necessary but not sufficient for effective risk communication. Here's what else you need to build community trust at complex environmental sites.
Construction communications: how to maintain community support through a multi-year build.
The permitting phase gets all the attention. But construction is where community relationships are actually won or lost. Here's how to manage the long game.
The journalist's perspective: what reporters covering water and environment actually want from you.
We've spent 30 years on both sides of the media relationship. Here's what we've learned about what journalists covering infrastructure and environmental issues actually need — and how to give it to them.
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